Smart City Promotes Security Alarm Operation

The "Smart City" is one of the cores in guiding the development of regional urban centers and modern cities in urban construction. Diversified construction is the dominant idea for urban construction and leap-forward development. The implementation of a series of projects such as “Safe City” has provided an unprecedented historical opportunity for the development of security companies, making the development speed of the security industry “accelerated” as well. Security alarm operation is one of the pillars of the development of the security industry. In recent years, with the advancement of the commercialization process, the awareness of the society and the majority of users on the use of alarm services, the support and promotion of new technologies, and the strength of alarm operation service companies. We have improved our business operations capabilities and service products and levels. The alarm operation service must not only serve the people, but also play a supporting role in building a "smart city". We have the following inspirations.

The construction of “Smart City” urged the continuous opening of the alarm operation service market and the continuous expansion of the scale

In the concept of most people, the market for alarm operations mainly covers commercial counters, bank outlets, and vaults. With the advancement of the construction of the safe city, the development of the city's alarm operation service market has begun to heat up. In turn, commercial stores are increasingly eager for the need for alarm operation services. Home-based networked alarm prevention is also becoming more and more popular, and users have turned from their original passive needs into networked alarms as an indispensable part of their lives.

The network of alarm-operated customer groups is expanding to a wider range of development areas. Expanding the types of customers is the trend that will drive the entire market to grow. This also marks the improvement of the quality of life of the people, and it is also a supplement to the way of social management, and then contributes to the construction of a “smart city”.

The "Smart City" Construction Requires Improving the Quality of Alarm Operation Services to Win Customers

The service is the core of the alarm operation. However, due to the fierce competition in the current alarm operation market, some alarm operators have opened the prelude to “low-cost” competition in the industry. Therefore, today the monthly service fee is dropped, and several tomorrow will be sent. A series of competitions such as the monthly free services have intensified. In today's rising wages, rents, etc., and increasing operating expenses, low-price competition will inevitably lead to operational difficulties for alarm operation service providers, and the timeliness, quality, technology, and management of services will be greatly reduced.

In order to have an orderly and healthy development of the market, alarm operators must go beyond the error of price wars. Looking at the real needs of customers in the early stages to develop practical preventive measures, diversified medium-term services, surveys of customer satisfaction in the later period, continuous improvement and improvement of services, etc., can make this alarm service truly serve the people. The future of Chaoyang industry does not lag behind in the guideline for the construction of a “smart city”.

"Smart City" Construction Enhances Alarm Operation Service Hardware

The image of the “Smart City” is that the people live and work in peace and contentment, and some people have security. It is necessary to have an alarm service to realize it. The premise of the service is good or bad is whether the hardware is developed. Another feature of the current alarm operation service market development is how to use new technologies to better serve end customers.

First, with the dramatic increase in the number of users, the original telephone line alarm hardware is no longer able to meet the needs of the police. At the same time, more and more alarm users no longer use wired phones, and more users use wired or wireless networks. This requires that alarm service providers need to carry out front-end wired or wireless network devices and also need to carry out the alarm central platform. Network upgrade. Similarly, with the development of operating telecommunication networks, video surveillance technology is being widely applied to the alarm network, enabling the alarm operation system to achieve video review functions, and by checking the real-time image of the alarm scene to confirm the authenticity of the alarm, or based on the alarm scene. The image provides an implementation reference for alert handling.

Second, establish a long-term inspection and maintenance team. The customer puts the technical defense to the alarm operation company. Then our alarm operation company must ensure the normal operation of the front-end equipment system. Therefore, only the inspection and maintenance team with long-term mechanism can bring customers practical psychological.

Again, insurance services cannot be empty. The combination of alarm operation and insurance companies for networked users preserves both the operational risks of the alarm operation company and the customer's determination. The client understands that there are losses and claims, and it is worthwhile to be a connected user.

From the day when the nation, province, or city proposed the construction of a “smart city,” the alarm operation service was destined to assume some of the social responsibilities and obligations. The alarm operation service market was to be open and large-scale, improve service quality, and strengthen hardware construction. The future goes further and further away.