Furniture sales contract is "incomplete"-additional clauses are hidden

"Am I buying all solid wood furniture ? Can the merchant write the materials and workmanship of each part such as the main frame, side panels, and back panel into the contract?" Solid wood furniture enthusiast Mr. Guo recently opened the Yangzi Home Complaint Hotline, hoping The supplementary agreement of the furniture contract obtains more protection.

"Can you give more strict regulations on the date of delivery? The price of mahogany changes from month to month, and some consumers pay a deposit and pick up the goods after a few months or one or two years. Market risk. "The person in charge of a well-known mahogany furniture brand also hopes to protect his rights and interests by improving the additional terms of the furniture contract.

"The description of imported furniture is mostly in English, French, Japanese, but there is no Chinese, what is the purchase, can only rely on the salesperson to say, when can this situation be improved?" Citizens who buy high-end imported furniture look at I don't understand the "foreign contract" very dissatisfied ...

In the process of buying and selling furniture, "one contract" is the only guarantee for both buyers and sellers. Whether it is domestic furniture or imported furniture, the timely replenishment and upgrade of the contract is not only a deeper protection and restriction for the buyer and seller, but also a sign of progress and maturity in the industry. So, is it necessary to upgrade the furniture sales contract? Where do I need to upgrade? This issue of "Yangzi Household" conducted an investigation and interview on this.

Visit to well-known solid wood furniture: "Furniture dismemberment notice" entry contract

"Am I buying all solid wood furniture?" Last weekend, I walked into the solid wood furniture exhibition hall of Kazimenyi International Home Pavilion and brought the most concerned issues of solid wood enthusiast Mr. Guo to the brand's shopping guide. A shopping guide said, "The guarantee is 100% solid wood furniture. In order to let consumers buy with confidence, we have produced a" solid wood furniture dismemberment notice ". The raw materials and manufacturing processes used in each part of each solid wood furniture will be written into Inform the book. "For example, the craft of elm strips on the side panels; the process of toothed black walnut on the back panels. The shopping guide also told reporters that this "notification letter" will also be attached as an attachment to the formal contract to provide consumers with deeper protection.

Visited the mahogany furniture store: the furniture contract has been accompanied by a "fidelity certificate"

"Is the mahogany furniture I bought genuine?" Last week, with this question, I made a circle in several mahogany furniture stores on Jiangdong Road. In the exhibition hall of a mahogany furniture near Wanda Golden Street, the reporter found that the "Purple Sandalwood Fidelity Certificate" and "Purple Sandalwood Fidelity Number" verified and issued by the National Furniture and Indoor Environmental Quality Supervision and Inspection Center have quietly become annexes to the contract Consumers have put a pass.

According to Miss Wei, the manager of the mahogany home furnishing, all consumers who purchase red sandalwood furniture will attach a "red sandalwood fidelity number" to the formal contract. The number is only one for each piece of furniture. Buyers can go to the national furniture according to the fidelity number. And indoor environmental quality supervision and inspection center to verify.

Professional reminder: customization involves personality, supplementary terms are essential

With the sales of new small and medium-sized houses, "customized furniture" that can efficiently use space is very popular in 2012. However, while buying "fitting" furniture, many consumers also found that customized furniture involves many personalized design details. In conventional furniture contracts, there are almost no requirements for customized products, which undoubtedly hides hidden dangers in the sales contract.

In this regard, some professional custom furniture brand personalities remind owners that they must make necessary additions to the additional terms and additional documents of the furniture contract.

Mr. Lu believes that when customizing sofa and coffee table furniture in Gu's home furnishing store, he found that the customized renderings and descriptions, plate identification tables, and product modification rules are all annexes to the contract and will be kept by the consumer at the time of payment. In the later delivery and installation, all the details are proved by pictures, and there will be no disputes due to the wrong version of the goods, which provides protection for both buyers and sellers.

In this regard, experts in the furniture industry said that custom furniture that is "targeted" for size, specification, color, and even shape should be protected by a detailed contract. However, not all custom-made furniture can come up with complete supplementary terms and instructions, and consumers need to be cautious when buying.

Imported furniture brand promise: "Chinese manual" will be added for consumers

How to identify materials when buying imported furniture? Can the status of the owner only look at the price and style but not the material? The reporter found that some imported brands from the United States, France, Italy and Denmark have already begun to set up a special "Chinese manual" for the Chinese market and consumers. In a showroom on Daming Road specializing in the agent of American brand furniture "City (translated)", the reporter learned that all imported furniture must be equipped with simple Chinese instructions and design requirements. According to the designer in the store, there are only some materials. This is not enough to fully express the details of the furniture. Many furniture have the function of free assembly and disassembly. Without Chinese instructions, it is difficult to ensure safe and convenient use for domestic consumers.

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Furniture contract upgrade to provide deep protection for consumers and businesses

Solid wood furniture dismemberment notice, red sandalwood fidelity certificate and red sandalwood fidelity number, Chinese manual for imported furniture ... In fact, the additional terms and contents of these contracts gradually formed and surfaced, which is undoubtedly the performance of the market, they will both the buyer and the seller The demands for deepening contract guarantees are fully disclosed.

Supplementary agreements and contract annexes are gradually becoming the market status in which buyers and sellers privately seek deep legal protection. They have quietly upgraded furniture contracts to the table.

Just as the amendments to our civil law will be revised every few years according to the status quo. If the furniture sales contract can be regularly revised based on the problems encountered by consumers and merchants in actual operation, it will undoubtedly provide multiple protections for buyers and sellers.

The shopping guide of the mahogany furniture brand complained that the price of the mahogany has changed in a few months. Some consumers paid a deposit and picked up the goods after a few months or a year or two. The furniture salesperson has no choice but to bear the market risk. A brand furniture store manager also unintentionally revealed that if the merchant clearly stipulates the date of delivery in the additional clauses, or states the amount of compensation for late delivery, many consumers will feel that they are "constrained" and would rather go to another house to buy. It is also the main reason why the problem has not been alleviated.

It can be seen that if the purchase contract is not perfect, the merchant may also be passive. How to provide protection for both buyers and sellers is one of the contents that needs to be upgraded in furniture sales contracts. Because the contract is for both parties, it should not only be established to protect the rights and interests of consumers, nor can it exist only to protect the interests of businesses.